![]() The user interface for Outlook users will be more familiar, resulting in less training and higher adoption. ![]() Users can save time and effort by tracking emails, contacts, appointments, and tasks for both CRM 2011 and Outlook all from a single user interface. ![]() When using the Microsoft Outlook client, Microsoft Outlook users can manage CRM 2011 directly within Outlook. Installing the Outlook Client for CRM 2011 Online There are many more links in the Resource Center that give additional guidance on topics, it is always recommended to search on a topic in the Resource Center for additional help. Web: these links represent informative content from the Microsoft CRM 2011 Resource Centerīest Practices: Many of the “Helpful Links” links have been selected directly from the Resource Center module in CRM 2011.Download: these links represent downloadable material for your use.Video: these links represent videos created by the Microsoft Dynamics CRM Online team.Within this guide “ Helpful Links” have been put in place to quickly take you to resources that will demonstrate the “how to” while using CRM 2011. ![]() The guide will take you through key steps to a successful experience starting from the initial setup to using Microsoft Dynamics CRM 2011 Online with your data. This post is the Microsoft Dynamics CRM 2011 Online Test Drive Guide, a high level guided tour of the application to help you get the most out of your 30-day trial experience.
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